Have you opened, or intend to open a Bank of Queensland account?

The Change My Bank website can assist you in switching to the Bank of Queensland. You can produce notifications to businesses you have previously authorised to conduct direct debit and/or direct credit transactions, informing them of your new Bank of Queensland BSB and Account Number.

The Change My Bank service can help you change your automatic transfers (Direct Debits and Direct Credits) across to your new account.

GETTING STARTED
It's easy. Here's what you need to start:

Your transactional Bank of Queensland account number;
Your old bank account number(s);
Your list of automatic transfers such as your phone bill, electricity bill, salary payments etc;
The list of companies (and addresses if electing option 2 below) who automatically transfer these funds;

The Change My Bank service can help you notify your old Financial Institution that you would like to close your account.

GETTING STARTED
Once you have confirmation that your automatic transfers have changed over to BOQ. Here's what you need to start:

Your transactional Bank of Queensland account number;
Your old bank account number(s);

Once you have opened an account with us, we can help you set-up your automatic transfers.

We have a comprehensive range of accounts to suit your personal and business needs.

You can open an account online or at one of our branches.

Need help with your list of automatic transfers? Upon request, your old financial institution must provide you with details of your direct debit and direct credit arrangements processed for the past 13 months.

By entering the above details into Change My Bank, you can elect to generate:

An authorisation form for delivery to your local BOQ branch. We will then forward the change of financial institution and account details on your behalf.
Authorisation letters addressed to the companies you nominate so you can post your change of financial institution and account details to them directly.

Once your authorisations have been lodged, you can check their progress through Bank of Queensland Internet Banking.